Salesforce.com was founded in 1999 it underwent a continuous growth of customer from the foundation to 11,200 in 2007 with an compound annual growth rate of 220.74% the growth of subscribers is even faster. From the foundation the subscriber base increased to 454,000 with a compound annual ...  » read more

Salesforce.com as a company delivering process-enabling technology via software as a service approach, is involved actively in partnerships. All partnerships are initiated to drive the sales and push the technology pipeline to offer software for every kind of need. ...  » read more

Salesforce.com fulfils it`s customer needs in many ways, some of the main properties are flexibility, pragmatism and agility. With this information Salesforce.com is designing and programming a software solution which should satisfy all requirements of the customer. ...  » read more

Case Study - Salesforce.com

Introduction

Salesforce.com is a world leading company in delivering software as a service. Its main service is it’s on demand CRM solution.

This paper is written, that you understand what salesforce.com is all about. It makes you thoroughly familiar with one of the big player in e-commerce.

The Paper is divided into seven parts. The first part is about the key partnerships, the next section discusses the geographic regions. Further on we describe the key development and the business model. Finally we take a closer look at the methods of operation and the key strategic directions.

Conclusion and Discussion

We showed in the above text what Salesforce.com is all about. After reading the text you know, that Salesforce.com offers a conclusive concept to deliver an easy to use CRM Software as a service using a dynamic, scale free cloud computing approach. This satisfies the customer demand and leverages cost benefits for the customers of Salesforce.com.

The success of Salesforce.com is based on an excellent management, a clear company strategy and a business model, which uses cutting edge technology combined with a developer community and an easy to use platform, which is delivered in a very cost effective manner. Thus, Salesforce.com is an excellent example for an eCommerce company.